Supporting a social housing organisation from one to 30 users
Tech Savvy Solutions has supported this Salford organisation since its first day of operation. Over nine years, the customer has grown from one user to a team of 30, with us continuing to manage its business technology.
Nine-year relationship
A technology partner from the outset, continuing to support the organisation today.
One to 30 users
Ongoing IT support alongside the customer's growth in team size.
Security matters
Sensitive information makes security a central consideration in the organisation's technology.
Hear directly from our customer
Watch our customer explain what it means to have one team looking after their IT, security and communications.
The customer's name is withheld. The named introduction and identifying signage have been removed from this video. Captions are available in the player.
“I would, without hesitation, recommend Tech Savvy.”
Read the video transcript
Transcript lightly edited for readability. The identifying introduction is omitted.
We support tenants living within homeless accommodation throughout the North West, and currently our team is 30. We've been with Tech Savvy for nine years already. We actually appointed Tech Savvy to handle all of our technical and telephone communication side of things from day one.
We took over this office premises nine years ago, and Tech Savvy are the ones to fit the place out, and we've worked with them ever since. They came referred by a friend and colleague of mine. Met with them, liked what they had to say. They quoted for the works, were very efficient, and been happy ever since.
Tech Savvy provides us with broadband, a VoIP telephone system, cyber security, which is very important for our industry, and all of our IT support. So, yeah, everything technical-wise they provide for us. Very useful for us. One point of contact, one invoice every month. And, yeah, it works for us. It allows us to concentrate on what we do best, which is running the business.
I enjoy working with Tech Savvy. It's easy. It's efficient, it's seamless. Recently we had an attempt at a cyber attack. By the time I was alerted to it, it had already been dealt with. There was no interruption to the business, no interruption to my working day. And I got to do what I am best at, which is running the business, growing the business.
I would, without hesitation, recommend Tech Savvy. I have, in fact, recommended them to three or four of my good friends who all appointed them. So they do work with a number of my friends, colleagues, due to my recommendations.
The right systems from day one
From the outset, we introduced Microsoft 365 and enrolled the organisation in our Savvy Secure® product. We also provide broadband, the business phone system, managed IT services and network management.
These services remain part of our ongoing relationship. As the customer has grown, we have continued to look after the technology its people rely on for their work.
Security as part of the wider IT picture
The organisation handles sensitive data, so security is vital to its operation. Microsoft 365, Savvy Secure and managed services form part of the technology setup we support, alongside its network and communications.
One technology partner as requirements develop
The customer continues to build its business with Tech Savvy Solutions managing its IT, security and communications. Bringing those services together gives it one technology partner as its requirements develop.
This written story describes our work with the customer. The organisation's name is withheld for confidentiality.